Type and collection of personal data
censhare collects personal data for various activities that you perform when you visit our website. In detail, these are:
Your visit on our website: Some data such as cookies, Internet domains or IP addresses are automatically collected and processed when you visit our website. They are collected for technical reasons and in order to maintain and improve the functionality of our website (see sections "Cookies and IP addresses","Google Analytics","Google Tag Manager","Google Conversion Tracking" and "Lucky Orange").
Registration for censhare training events: name, e-mail address, company, postal address and optionally telephone number. We collect this data for the purpose of processing the registration and to be able to contact you in case of enquiries. We collect this data to process the registration and to be able to contact you if necessary. The legal basis is Art. 6 para. 1 lit. a) GDPR.
Registration for the censhare newsletter: name, e-mail address, industry and optionally company. We collect this data in order to provide you with the latest information about our products in a targeted manner. We collect this data in order to provide you with the latest information about our products in a targeted manner. The legal basis is Art. 6 para 1 lit. a) GDPR.
How is Personal Information disclosed?
censhare uses external service providers, currently HubSpot Ireland, Ltd. (HubSpot Ireland, Ltd. may store and process personal data via HubSpot Inc., USA, based on EU standard contractual clauses) to contact site visitors, convey offers, and/or conduct marketing activities (including co-marketing activities with third parties). These service providers are thoroughly selected and instructed in writing by censhare. They are bound to censhare's instructions, and inspected on a regular basis.
Cookies and IP Addresses
“Cookies” are small pieces of information placed on a user's hard drive by a web page server. Cookies are common in the industry and they are used at most major sites for record-keeping purposes, tracking web traffic patterns, promotions, better delivery of service and products to the user, enabling the user to more easily navigate a website in the future, and sharing of aggregate site statistics only with third parties acting as a service partner for censhare. The stored information can be retrieved by the same censhare server that created the cookie. This allows censhare to personalize, monitor, or regulate the use of this site, and also permits censhare to automate the access and data-entry functions of the site (e.g., login information), or downloads you may make while visiting the site, and to tailor the appearance or presentation of the site to your preferences or interests. In addition, cookies allow censhare to track usage of the site (e.g., to determine which areas of the site are useful or popular) and permit us to improve and update the website effectively. When you first visited our website, we asked for your consent to place cookies on your hard drive.If you have given your consent there and now wish to revoke it, please use settings of your browser to delete all cookies, or selectively delete cookies from censhare.com, www.censhare.com, ecosphere.censhare.com, adnxs.com, doubleclick.net, google.com, linkedin.com, ads.linkedin.com, luckorange.net, hubspot.com, hsforms.net, hs-analytics.net, g2crowd.com and tracking.g2crowd.com. You will be asked for your consent again the next time you visit our website.
An IP address is an internet address that identifies a user's computer terminal. censhare may collect and use IP addresses to analyze trends, administer the site, track users' movements while visiting our website, and gather demographic information for aggregate use. As a general rule, censhare does not link your IP addresses to your other personal information. The legal basis is Art. 6 para. 1 lit. f) GDPR.
Amazon Web Services
censhare hosts this website at Amazon Web Services, 38 avenue John F. Kennedy, L-1855 Luxembourg. However, technical support may be required from Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210. Amazon Web Services, Inc. is a member of the Privacy Shield https://www.privacyshield.gov/list. The legal basis is Art. 6 para. 1 lit. f) DSGVO, as it is in our interest and in the interest of the users of this website that the functions of the website are properly available.
This website uses so-called Social Plugins, from now on called “buttons” of social networks like Facebook, Twitter, Google+, Xing, Youtube and others. When you visit our web site, these buttons are deactivated by default. No data will be sent to these social networks. To activate such a button, you explicitly have to click on them. The button then remains active until you deactivate them, and/or delete their cookies (see chapter “Cookies” above). Once you have activated a button, a direct connection to the server of the social network will be established, and content will flow between the button and the social network. censhare has no influence on the kind and amount of data transmitted to social networks via their buttons once they have been activated. Please refer to the data protection and privacy policies of the respective social network. If you are a registered and logged-in user of such a social network, your visit at censhare’s web site may be associated with your user account in the social network after activating the button. If you do not wish this information to be related to your user account in the social network, please log out of the network before activating its button on our web site.
We take reasonable steps to protect your personal information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them. We recommend you, not to divulge your password to anyone and to change your password often and use a password which is a combination of letters and numbers, at minimum 7 characters are required.
EU-U.S. and Swiss-US Privacy Shield
In compliance with the Privacy Shield Principles, censhare Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact censhare Inc. at:
censhare Inc. commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, as a EU resident, please contact any of the EU Data Protection Authorities (EU DPAs) for more information or to file a complaint, or as a Swiss resident, please contact the Swiss Data Protection Authorities using their contact form at https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland/datenuebermittlung-in-die-usa.html . The services of the EU and Swiss Data Protection Authorities (EU DPAs) are provided at no cost to you. These dispute bodies are also your contact point for binding arbitrations under this Privacy Shield. Under certain circumstances, you may invoke binding arbitration for complaints regarding Privacy Shield compliance when other dispute resolution procedures have been exhausted.
censhare Inc. does not disclose your personal data with third parties without your consent. censhare Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). censhare Inc. may be required to, under certain conditions, to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
When censhare Inc. uses data processors to perform processing tasks on behalf and under the instruction of censhare Inc., censhare Inc. requires that its data processors enter into a written agreement with censhare Inc. requiring them to provide the same level of protection as censhare Inc. provides. The censhare Inc. shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving to the damage.
Information about my personal data
Upon request, we will be pleased to provide you access to your personal data and information stored about you. You have the right to request the correction and updating of your personal data if we store inaccurate personal data about you. Please use the contact details below for this purpose.
How can I revoke my consent?
You may wish to revoke your consent to the collection, use and disclosure of your personal data. You also have the right to request the freezing or deletion of some or all of your personal data. In this case, we are no longer allowed to use your personal data for the purpose(s) intended by censhare. To revoke your consent, please contact us as indicated below.
California Consumer Privacy Act
If you are a resident of California the California Consumer Privacy Act (“CCPA”) gives you the right to know what personal information is collected about you, to request a deletion of your personal information, to opt-out of the sale of your personal information and you won’t be discriminated if you decide to exercise any of your rights. censhare does not sell any of the personal information we collect about you. Please use the contact details below for exercising your rights.
How to contact us
81245 Munich / Germany
ATTN: censhare Data Privacy Protection Officer
The data protection officer for censhare AG (Germany) and its affiliate censhare Pte Ltd (Singapore) is: Jana Kunze